Frequently Asked Questions?

All employees in Poland are required to complete BHP training according to Polish labor law (Article 237³ of the Labour Code). This includes office workers, industrial workers, managers, and anyone entering a workplace.

Yes, BHP training is absolutely mandatory under Polish labor law. Employers must ensure all employees receive proper safety training on the first day of work before they begin their duties.

Working without a valid BHP certificate is a serious violation of Polish labor law. Both employers and employees can face penalties. Employers can be fined between PLN 1,000 to PLN 30,000 by the National Labour Inspectorate (PIP). In cases where the breach exposes employees to immediate danger of loss of life or serious harm, criminal liability may apply with even more severe penalties.

As of 2025, fines for BHP-related violations range from PLN 1,000 to PLN 30,000. Specific violations include: Failure to provide proper OHS training Allowing employees to work without required certification Not implementing appropriate health and safety rules Allowing work without required medical examination

Our BHP courses are available in Polish, English, and Bengali to serve diverse learners in Poland.

BHP certificate validity depends on your training type and job category: Initial BHP Training: Office workers and managers: Valid for 6 months, then periodic training required Other employees: Valid for 12 months, then periodic training required Periodic BHP Training: Valid for 5 years for most positions Managers and employers: Must retrain at least once every 5 years High-risk positions: May require annual refresher training

NO! Working with an expired BHP certificate is illegal and considered the same as working without certification. You and your employer can face fines of PLN 1,000 to PLN 30,000. You must complete renewal/periodic training before your current certificate expires.

Renew your certificate before it expires: After initial training: Within 6-12 months (depending on position) After periodic training: Every 5 years Never let your certificate expire while actively working

Stop working immediately and contact your employer. You must complete the required training as soon as possible. Both you and your employer are at risk of substantial fines from the National Labour Inspectorate.

It depends on your job type. According to Polish labor law (2025): ✅ YES - You CAN do online training if you are: Remote or hybrid worker Administrative or managerial position IT specialist Teacher Healthcare worker Office worker working from home ❌ NO - You CANNOT do online training if you are: Manual/stationary worker (restaurant staff, construction, factory workers, etc.) Working in traditional office without remote arrangement These positions require on-site training at workplace or training center

Your work arrangement determines eligibility: If you work remotely/hybrid: Online training is allowed If you work on-site/stationary: In-person training required Always confirm with your employer and training provider

Yes, but only for eligible positions (remote, administrative, IT, etc.). Online certificates issued to manual/stationary workers may not be accepted by the National Labour Inspectorate and could result in fines for your employer.

Course duration varies by type: Initial training: 2-8 hours depending on job category Periodic training: 2-4 hours (valid for 5 years) Online courses can be completed at your own pace

Yes, our online courses are self-paced for eligible positions (remote/administrative workers). You can log in anytime, complete modules, and take breaks as needed.

Our courses cover: Polish workplace safety regulations and labor law Risk assessment and hazard identification Emergency procedures and first aid basics Ergonomics and workplace organization Fire safety and evacuation procedures Legal rights and responsibilities of employers and employees Specific industry safety requirements

Yes! Polish law requires that OHS training must be organized on the first day of work. You must receive and sign the OHS training card, which is stored in your personal file.

It depends: Same type of work/similar hazards: Your existing valid certificate may be acceptable Different industry/new hazards: New initial training may be required Always check with your new employer about their specific requirements

Yes, all certificates issued by BHP Bank (operated by Alien Affairs Sp. z o.o.) are officially recognized and legally valid throughout Poland, complying with Polish labor law requirements and accepted by the National Labour Inspectorate (PIP).

Certificates are issued digitally in PDF format immediately after passing the exam and completing payment. You can download and print it anytime from your account dashboard.

You can retake the exam multiple times at no additional cost. We provide comprehensive study materials and support to help you succeed.

Digital certificates are standard and legally accepted throughout Poland. If you need a physical copy for your employer, please contact us at office@alienaffairs.com for printing and delivery options (additional fees may apply).

Yes, our certificates meet all Polish legal requirements and are accepted by employers throughout Poland. We partner with certified BHP professionals who issue legally compliant certificates.

Yes! After completing training, you must receive and sign the OHS training card. Your employer stores this in your personal file, but keep a copy for your records.

Simply visit bhpbank.pl, choose your course based on your job type (online eligible or in-person required), create an account, and complete registration. Eligible online users receive immediate access.

We accept: Credit/Debit cards (Visa, Mastercard) Bank transfers Online payment systems (PayU, Przelewy24) BLIK All prices include VAT where applicable

Our competitive 2025 pricing: Online courses (for eligible positions): Starting from PLN 79 Standard online training: PLN 120-150 Premium packages: PLN 180-250 (includes additional support and materials) In-person training: Contact us for pricing Group/corporate discounts available

No! The course price includes all materials, unlimited exam attempts, and certificate issuance. Prices include VAT where applicable under Polish law.

Yes, we provide VAT invoices for individual and corporate purchases. Enter your company details (NIP number) during checkout.

Yes! We offer special rates for companies training multiple employees: 10-50 employees: 10% discount 50+ employees: 15-20% discount Contact office@alienaffairs.com for custom corporate packages

Restaurant workers are classified as manual workers under Polish law and must complete on-site training. Online training is not legally compliant for restaurant positions. We can arrange in-person training at your workplace.

Yes! Hybrid workers (combination of office and remote work) are eligible for our online BHP training courses.

Managers and employers require: Initial training: Valid for 6 months Periodic training: Every 5 years Managers are eligible for online training if working remotely or in administrative capacity

No. Construction and manufacturing workers are manual occupations requiring mandatory on-site training. We can arrange in-person training at your workplace or our training centers.

Yes! IT specialists, especially those working remotely or hybrid, are explicitly eligible for online BHP training under Polish labor law.

You need: Computer, tablet, or smartphone Stable internet connection (broadband recommended) Modern web browser (Chrome, Firefox, Safari, Edge) Valid email address for registration Quiet environment for exam completion

Contact our support team immediately: Email: office@alienaffairs.com Live chat on our website We'll resolve issues promptly and extend deadlines if necessary

Yes, our platform is fully responsive and works perfectly on smartphones and tablets for eligible online learners.

You have unlimited access to course materials until you complete training and receive your certificate. Key reference materials remain available even after completion.

Yes, refunds are available within 14 days of purchase if you haven't started the course. Once you've accessed course materials or taken the exam, refunds are not available. See our Refund Policy for complete details.

Contact us at least 48 hours before your scheduled training to reschedule without penalty. Last-minute cancellations may incur fees.

In the rare event we cancel a course, you'll receive either a full refund or free rescheduling option—your choice.

Contact us immediately at office@alienaffairs.com. We'll help you switch to an appropriate in-person training option or process a refund if you haven't started the course.

Absolutely! We use SSL encryption and fully comply with GDPR and Polish data protection laws. Your data is stored on secure, GDPR-compliant servers and never shared with third parties without your consent.

We collect only necessary information for legal compliance: Name, email, contact information Company details (if applicable) Training completion records Certificate issuance data This data is used solely for registration, course management, certification, and invoicing as required by Polish law.

Yes! Under GDPR, you have the right to: Access your personal data Correct inaccurate information Request data deletion Restrict processing Contact office@alienaffairs.com for data requests. Note: We must retain certification records for legal and administrative purposes as required by Polish law.

Data is retained only as long as necessary for legal and administrative purposes. Training records and certificates are kept as required by Polish labor law for potential inspections by the National Labour Inspectorate.

BHP Bank is operated by Alien Affairs Sp. z o.o., a registered company in Poland specializing in legally compliant occupational health and safety training. Our certificates are issued by certified BHP professionals.

Our office is located at: Alien Affairs Sp. z o.o. Marcelińska 94C/104 60-324 Poznań, Poland

Email: office@alienaffairs.com Website: bhpbank.pl Address: Marcelińska 94C/104, 60-324 Poznań, Poland Live Chat: Available on our website during business hours

Yes! We partner with certified BHP professionals authorized to issue legally valid certificates that comply with Polish labor law and are recognized by the National Labour Inspectorate (PIP).

Yes, we offer in-person training at various locations across Poland for positions requiring on-site training (manual workers, stationary positions). We can also conduct training at your company location. Contact us for current training venues and schedules.

Absolutely! We offer corporate training packages for businesses of all sizes with volume discounts. We'll assess your workforce and recommend the appropriate mix of online (for eligible positions) and in-person training (for manual workers).

Yes! For manual workers and large groups, we conduct training at your company location. This is especially beneficial for: Restaurant staff Manufacturing workers Construction teams Any manual occupation positions Contact office@alienaffairs.com to arrange on-site training.

Yes! Corporate accounts include a management dashboard where you can: Monitor employee training progress View certificate status and expiration dates Download certificates and training records Schedule reminders for periodic training renewals Generate compliance reports for Labour Inspectorate audits

Our certificates are fully compliant with Polish labor law and accepted by PIP. We provide: Legally valid digital certificates Training cards for employee files Complete training documentation Audit support if needed

Yes! We'll review your workforce and help you categorize employees: Online eligible: Remote workers, hybrid staff, administrative, IT, managers In-person required: Manual workers, stationary positions, restaurant staff, construction, manufacturing This ensures full legal compliance and avoids fines.

We can conduct a compliance audit of your workforce: Review existing certificates and expiration dates Identify employees needing initial or periodic training Create a training schedule to ensure continuous compliance Prevent gaps that could result in fines during PIP inspections

If you've completed training through BHP Bank: Your certificates are legally valid and PIP-compliant We provide all required documentation Training cards are properly maintained You're protected from fines related to training compliance

PIP can reject online certificates if issued to employees not eligible for online training (manual/stationary workers). This is why we carefully verify eligibility and only offer online training to: Remote/hybrid workers Administrative positions IT specialists, teachers, healthcare workers Managerial staff

Maintain these documents: Valid BHP certificates for all employees Signed OHS training cards in employee personal files Training attendance records Periodic training schedule and renewal reminders Medical examination records (separate requirement)

Follow these steps: Ensure all employees complete BHP training on their first day Track certificate expiration dates Schedule periodic training renewals before expiration Use appropriate training format (online vs. in-person) based on job type Keep complete documentation in employee files Partner with BHP Bank for compliance management

Initial training: Required for new employees, first-time workers, or those changing to jobs with different hazards. Valid for 6-12 months depending on position. Periodic training: Refresher training required every 5 years (or annually for high-risk positions) to maintain certification.

Yes! BHP training and medical examinations are separate requirements: Medical examination: Required before starting work and periodically BHP training: Required on first day of work Both are mandatory under Polish labor law Failure to have either can result in PLN 1,000-30,000 fines

Each employer is responsible for ensuring you have valid BHP training. If your certificate is valid and covers the type of work, it can be used for multiple employers. However, each employer must: Verify your certificate is current Maintain a copy in your personnel file Ensure training covers specific workplace hazards Provide workplace-specific safety orientation

If you're a sole proprietor with employees, you must: Ensure all employees receive BHP training Complete BHP training yourself as an employer/manager Face the same fines (PLN 1,000-30,000) for non-compliance If you work alone without employees, training is recommended but requirements vary by industry.

Yes! We offer training in multiple languages (Polish, English, Bengali) specifically to help foreign workers meet Polish BHP requirements. All employees working in Poland, regardless of nationality, must have valid BHP certification.

Multilingual courses (Polish, English, Bengali) Clear guidance on online vs. in-person eligibility Certified professionals issuing legally valid certificates Instant digital certificates Corporate compliance management tools Competitive pricing with volume discounts GDPR-compliant and legally recognized by PIP Excellent customer support and audit assistance Both online and in-person training options Located in Poznań with nationwide service

Currently, we specialize in comprehensive BHP certification training that meets Polish labor law requirements. For specialized industry-specific safety training, please contact us at office@alienaffairs.com to discuss your needs.